We help MRO clients remove constraints in people, processes and technology to reduce asset turnaround times, improve reliability, protect profitability and enhance customer value.
The perpetual challenge facing Maintenance, Repair, and Overhaul companies to balance minimising operating costs against maximising Fleet/Asset availability, whilst assuring compliance within a complex regulatory environment, causes significant downward pressure on the industry and directly impacts outturn business performance. Our deep understanding of the challenges across this industry has helped us shape solutions that drive out inherent and systemic waste and create cohesive, efficient and effective ways of working, increasing productivity and unleashing operational capacity.
We have translated the depth and breadth of our world-class Lean manufacturing expertise into solutions tailored to address individual business needs and challenges across the MRO sector, including Mass Transportation [Rail, Aerospace, Surface Transport], Energy, and component overhaul. In an industry with complex regulatory conditions, reliance on human capital and increasing operational cost pressures require a transformative approach to organisational performance management and solutions which unleash the power of human potential and facilitate sustainable business growth.
We set firm foundations for success through the quality of our engagement and the ability to transfer our expertise vertically and horizontally across an organisation, paving the way for a sustainable and effective performance transformation
Reduced Turnaround Time [TAT]
Increased Operational Capacity
Improved Fleet and Machine Reliability
We have operated within or established some of the highest-performing operating systems globally, benchmarked as industry best practice across various sectors. Our reputation has been built on the success of our clients, and having navigated global events, sustained performance improvements and maintained profitably. We have proven capability to deliver long-term operational excellence and sustainable returns on investment for clients, customers and shareholders.
Leading from the front, we deploy our systematic approach to turning around failing production facilities and operational platforms suffering from significant financial insecurity by unlocking production capacity flow, optimising asset turnaround processes, and reducing work backlog. Our rapid engagements result in EBITDA margin improvement, reduced turnaround time, and stabilised performance outputs.
Identifying and challenging process waste within complex long cycle time environments requires unique expertise and tailored solutions designed to illuminate wasteful activity and blockers to higher productivity, reliability and flow. Our disciplined and experienced perspective enables MRO organisations to baseline productivity performance, prioritise improvements, and uncover sources of waste, unevenness and overburden, which directly impact bottom-line profitability.
We designed our core capabilities to cut across each of our Market Verticals and provide solutions for the challenges of today. Our clients know us for the quality of our execution achieved through our experience and knowledge and for constantly innovating within our capabilities to enhance value and return on investment.
Explore capability transfer, scheduled maintenance and fleet management. Choose the example closest to the operational challenge you face.
£10.4mrealised programme return
Four-step knowledge transfer combined Lean Academies with hands-on coaching: 260 managers completed the Academy and over 210 Lean workstreams were established.
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Improving scheduled maintenance processes and performance.
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58%Increase in train-operator availability
A tailored visual management system helped London Underground’s Network Business Services function make performance visible, reduce training delays and release operational capacity.
Read case study55%Reduction in ballast stockpile
End-to-end supply-chain analysis and depot-level visual management helped Network Rail reduce inventory and build a clearer, more consistent planning system.
Read case study51%Reduction in Short Notice Change
A shared planning process helped Network Rail’s Wessex route reduce late change, improve compliance and bring greater control to infrastructure work delivery.
Read case study90Senior managers trained
A tailored Lean Learning Academy combined practical learning with workplace projects and coaching, helping senior managers lead continuous improvement.
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An operating-system programme helped Bombardier’s international service-centre teams connect leadership routines, workflow visibility and frontline improvement.
Read case study50%Reported productivity increase
A practical standard-work approach helped rail maintenance teams reduce variation, remove over-processing and improve the consistency of track repairs.
Read case study50%Reduction in customer complaints
A structured visual-management deployment connected maintenance teams and leadership around shared measures, clearer responsibilities and practical problem solving.
Read case study6 centresDesigned and deployed
Tiered visual performance management helped TfL Engineering connect safety, resource allocation and programme delivery through a common governance rhythm.
Read case studyStart with the issue that matters most to your operations. We combine practical implementation, leadership coaching and knowledge transfer to help improvements last.
Tell us where performance needs to improve. We can discuss the challenge and a practical next step.
Ready to transform your organisation’s performance? Whether you’re looking to upskill your teams, redesign your business system, or drive rapid improvement, we can help.
