Operational excellence & performance improvement

Operational transformation.
Lasting performance.

We help operational leaders improve delivery, capacity and reliability through practical operating systems, implementation and the capability to sustain change.

Results from real operational challenges

Explore published case studies across manufacturing, rail and infrastructure.

Manufacturing

$24m

capital investment avoided

Lean leadership across 14 plants

A common operating system across 14 plants helped a global automotive manufacturer improve overall equipment effectiveness by 31%.

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Rail & MRO

£10.4m

realised return from the improvement programme

Network Rail: capability that delivers

Four-step knowledge transfer combined Lean Academies with hands-on coaching: 260 managers completed the Academy and over 210 Lean workstreams were established.

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Infrastructure

£5bn

approximate value of 20 delivery elements supported

Crossrail: programme control at scale

Visual performance management connected nine stations and 11 shafts and portals, aligning teams, decisions and critical milestones.

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How we help

Where does performance need to change?

When delivery varies, improvement stalls or teams work to different priorities, we help you understand what is holding performance back and put practical improvements into daily work.

Connect strategy with daily work

Bring priorities, measures, leadership routines and improvement together across teams and sites. Explore operating systems

Strengthen leadership and ownership

Develop leaders and teams who can solve problems, improve together and sustain new ways of working. Explore team performance
People, process and performance, connected. A business operating system is how work gets done: the priorities, measures, meetings and responsibilities that connect strategy with daily delivery. We combine its design with implementation and coaching.

Our approach

From understanding the problem to sustaining the change

Understand

Establish the operational challenge, baseline and priorities with your team.

Design

Agree the operating routines, responsibilities and measures needed to improve performance.

Implement

Work alongside leaders and teams to test and embed changes in daily operations.

Sustain

Develop capability and review performance so ownership remains with your people.
Explore our approach

Sectors we serve

Experience that fits your operation

Practical improvement in demanding operational environments.

Automotive manufacturing operations

Manufacturing & operations

Improve flow, capacity, delivery and the consistency of performance across your operation. Manufacturing expertise
Rail maintenance and operations

Rail & MRO

Strengthen maintenance delivery, asset availability, operational control and team performance. Rail and MRO expertise

Our people

Work with people who understand operations

Meet the practitioners behind our approach, with experience of Lean transformation, leadership development and practical operational improvement.
James Purse, Director of Project7 James PurseDirector, Project7
Meet our team

Build internal capability

Training that supports the work

Practical Lean, leadership and TPM training helps your people apply what they learn in daily operations and keep improving. Explore programmes that connect learning with operational performance. Explore training

What needs to work better in your operation?

Tell us where performance is falling short and what you need to achieve. We can discuss the situation and the most useful next step.