CrossCountry’s first Lean Learning Academy Cohort designed and delivered by Project7

On Friday 12 July, CrossCountry Trains celebrated the final day of CrossCountry’s first Lean Learning Academy Cohort designed and delivered by Project7.

It was an exciting, insightful and challenging two weeks that was an excellent platform to develop Continuous Improvement (CI) skill sets with colleagues from across their business. The cohort included 13 participants from all functions of the business. 

 A variety of subjects were covered ranging from effective policy deployment, leadership principles, practical problem solving, process mapping, coaching, visual performance management and project management to mention just a few.  Each participant came with a project or problem statement which aligned with the business objectives. The cohort then had the opportunity to form cross functional teams and apply the CI tools to the problem statements.

They will now apply their learnings to reach their project objectives which include improvements to the Christmas readiness plan, the driver release process and absence management data integrity.

 CrossCountry HR Admin Manager said: “ The process has provided me with continuous improvement techniques to bring into the business and improve our current processes and procedures, streamlining them and making them more efficient. The two weeks were intense but enjoyable working alongside like-minded colleagues and we have all pledged to encourage and coach our teams to adopt the continuous improvement mind-set.”

This is the beginning of an exciting journey which will see them develop their CI talent and skill sets.

Congratulations to the participants of Cohort 1 and all the best with their project opportunities!